Marie Cheung

I am passionate about designing great services that work for the people who use and deliver them.

I visualise and tell stories that connect people together to build empathy within organisations.

I conduct interviews, create surveys, lead usability tests and facilitate workshops to draw actionable insights.

I synthesize insights to understand entire services that help develop an action plan for a better future.

I make sense of intangible experiences through visualizations and prototpes to make things clearer.